Shipping policy

SHIPPING POLICY

Last updated: September 14, 2026

Standard U.S. shipping is FREE on all products currently available for sale at ModoEase.

Delivery times vary by product and destination. Where a product-specific delivery estimate is displayed on the product page or at checkout, that estimate applies.

Delivery times are estimates and are not guaranteed. The destination, carrier operations, severe weather, customs, public holidays, or other circumstances outside our reasonable control may cause delays.

MULTIPLE PARCELS

ModoEase is a multi-brand store, and products may be fulfilled by different suppliers. Items from the same order may arrive in separate parcels, on different dates, and with separate tracking details.

SHIPPING CHARGES AND TRACKING

Standard U.S. shipping is free. Any shipping charges that may apply to non-U.S. destinations or optional shipping methods will be shown at checkout before payment. When tracking is available, it will be sent using the contact information supplied with the order.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address.

Please contact us as soon as possible if an address needs to be corrected. We cannot guarantee address changes after fulfillment has begun.

DELIVERY PROBLEMS

If a parcel is substantially delayed, marked as delivered but not received, or arrives damaged, please contact us through our Contact Us page and include your order number:

https://modoease.com/pages/contact

We will investigate the issue with the supplier or shipping carrier.